Privacy Policy

1. Information we collect

We may collect the following types of information:

• Information you give us: your name, email address, phone number, company name and the message you send when you fill in a contact or enquiry form.
• Order and billing information: if you buy from our store, details such as your name, billing address and order history. Payment card details are handled by our payment providers and are not stored on our website.
• Technical information: your IP address, browser type, device, pages visited and time spent on the site, collected automatically through cookies and similar tools.

2. How we use your information

• To respond to your enquiries and provide our services.
• To process orders, payments and invoices.
• To improve our website, content and services.
• To send you updates or marketing messages, only where you have agreed to receive them.
• To keep our website secure and prevent misuse.
• To meet legal and tax obligations.

3. Cookies and analytics

Our website uses cookies to make the site work properly and to understand how visitors use it. We may use analytics tools such as [Google Analytics, if used] to see which pages are popular and how people find us. You can control or delete cookies in your browser settings, though some parts of the site may not work properly without them.

4. Payments

Purchases made on our website are processed through our online store platform and third-party payment providers. These providers have their own privacy policies, and we encourage you to read them. We receive only the information needed to confirm and manage your order.

5. Sharing your information

We do not sell your personal information. We may share it only with:

• Service providers who help us run our website, store, email, analytics and payments.
• Professional advisers, such as accountants or legal advisers, where needed.
• Authorities, where we are required to do so by law.

These parties may only use your information to provide services to us.

6. How long we keep your information

We keep your information only for as long as needed for the purposes above, including to meet legal, accounting and reporting requirements. When it is no longer needed, we delete or anonymize it.

7. Data security

We take reasonable steps to protect your information from loss, misuse and unauthorized access. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

8. Your rights

You may ask us to:

• Tell you what personal information we hold about you.
• Correct information that is wrong or out of date.
• Delete your information, where we are not required to keep it.
• Stop sending you marketing messages at any time by using the unsubscribe link or contacting us.

To make a request, please contact us using the details below.

9. Children’s privacy

Our website and services are not directed at children under 18, and we do not knowingly collect their personal information. If you believe a child has given us their information, please contact us and we will delete it.

10. Links to other websites

Our website may contain links to other websites. We are not responsible for their content or privacy practices, so please read their policies before sharing your information.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be on this page with the date it was last updated.

12. Contact us

If you have questions about this Privacy Policy or want to exercise your rights, please get in touch:

• Website: jovera.in
• Email: [your privacy contact email]
• Address: [your business address]

You can also use our Contact page.